Terms and conditions
Rom Cablu Srl. ›Info Center› General Information ›
Terms and conditions
Rom Cablu Srl. http://www.rom-cablu.ro ›Info Center› General information ›Terms and conditions
1. 1. DEFINITIONS AND TERMS
Rom Cablu Srl. - is the commercial name of ROM CABLU SRL .., a legal person of Romanian nationality, having its registered office in Valenii de Munte, Str.Berevoiesti no. 77-79, having order number in the Trade Register J29 / 1755/2005, unique fiscal registration code RO14142072.
Seller - Rom Cablu Srl.
Buyer - can be any natural person who is over 16 years old or a legal person or any legal entity that makes an Account on the Site and makes an Order.
Client - can be any natural person who is over 16 years old or a legal person who has or obtains access to the CONTENT, through any means of communication made available by Rom Cablu Srl. (electronic, telephone, etc.) or based on an existing usage agreement between Rom Cablu Srl. and this one which requires the creation and use of an Account
User - any natural person who is over 16 years old or the legal person registered on the Site, who, by completing the process of creating the Account, has given his agreement regarding the site-specific clauses in the General Terms and Conditions section.
Nickname - a nickname by which a specific User / Customer / Buyer can add Content to the Site. The nickname is associated with the information on the Site of the User / Client / Buyer under the name of "Username".
Account - the section of the Site consisting of an e-mail address and a password that allows the Buyer to send the Order and which contains information about the Client / Buyer and the Buyer's history on the Site (Orders, tax invoices, guarantees of Goods, etc.). The user is responsible and will make sure that all information entered in the creation of the Account is correct, complete and up to date.
Favorites - section of the Account that allows the Buyer / User to create Lists of Goods and Services that he wishes to follow for a possible purchase using the service offered by the Seller to follow the Goods and Services by receiving Commercial Communications from its part.
List - the Favorites section in which the Buyer / User can add the Goods or Services that he wants to follow for a possible purchase and which he can later delete or add to the shopping cart ("My Cart").
Lists can be:
• Public: any Client / Buyer / User can view the Buyer / User List if he / she has distributed it on social networks (Facebook, Twitter and Google+) or if he / she accesses the public profile of the Buyer / User on the Site. The lists are public and the Buyer / User has the possibility to set them as private anytime, directly from his Account, the Favorites section;
• Private: these can only be viewed by the account holder. The Buyer / User has the possibility to set them as public at any time, directly from his Account, the Favorites section.
My Cart - section of the Account that allows the Buyer / User to add Goods or Services that he wants to purchase at the time of addition or at a later time; In case the Goods or Services are not purchased at the time of adding by placing the Order, the Buyer / User will benefit from the service offered by the Seller to follow the Goods and Services by receiving Commercial Communications from him.
Site - the online store hosted at the web address rom-cablu.ro and its sub-domains.
Order - an electronic document that intervenes as a form of communication between the Seller and the Buyer through which the Buyer transmits to the Seller, through the Site his intention to purchase Goods and Services from the Site.
Goods and Services - any product or service listed on the Site, including the products and services mentioned in the Order, to be provided by the Seller, to the Buyer as a result of the Contract concluded.
Campaign - the action of exposing for commercial purpose, a finite number of Goods and / or Services having a limited and predefined stock, for a limited period of time established by the Seller.
Contract - represents the contract concluded between Seller and Buyer, without the simultaneous physical presence of the Seller and the Buyer.
Content - represents:
• - all the information on the Site that can be visited, viewed or otherwise accessed through the use of electronic equipment;
• - the content of any e-mail sent to the Buyers by the Seller by electronic means and / or any other available communication means;
• - any information communicated by any means by an employee / collaborator of the Seller, the Buyer, according to the contact information, specified or not by him;
• - information regarding the Goods and / or Services and / or the tariffs practiced by the Seller during a certain period;
• - information related to the Goods and / or Services and / or the tariffs practiced by a third party with whom the Seller has concluded partnership contracts, within a certain period;
• - Seller data, or other privileged data.
Review - an evaluation written by the owner or the beneficiary of a good or service, an evaluation drafted based on his personal experience and ability to make qualitative comments and to say whether or not the good or service complies with the specifications mentioned by the manufacturer.
Rating - a way of expressing the satisfaction of a User / Customer / Buyer with respect to a product. The rating is expressed in the form of stars, each Good being able to receive a score from one star, to five stars. This degree of satisfaction will always be associated with the User / Customer / Buyer's review of a Good or Service.
Comment - appreciation or observation with critical purpose, on the edge of a Review or other comment.
Question - the formula for addressing other Users / Customers / Buyers in order to obtain information about the Goods or Services on the respective page.
Answer - written information that is transmitted to the User / Client / Buyer who has submitted a Question on the Site, on the page of a specific Good. The answer is an explanation offered by a User / Customer / Buyer to another User / Customer / Buyer in a discussion.
Document - these Terms and Conditions.
Commercial Communications - any type of message sent (such as: e-mail / SMS / telephone / mobile push / webpush / etc.) Containing general and thematic information, information on products similar or complementary to those you have purchased, information on offers or promotions, information on Goods and Services added in the "Account / My Cart" section or "Account / Favorites" section as well as other commercial communications such as market research and opinion polls.
Transaction - collection or reimbursement of an amount resulting from the sale of a Good and / or Service by Rom Cablu Srl., To the Buyer, by using the services of the card processor approved by the Seller, regardless of the method of delivery.
Green stamp fee - the value expressed in lei, paid by the Seller to the company authorized to take over the operations of collection, transport and recovery / recycling of waste electrical and electronic equipment, as provided by the legislation in force.
Specifications - all specifications and / or descriptions of Goods and Services as specified in their description.
Payment with 1 click - the payment service provided by the payment processor integrated in the Site, made available to the Customers, Users and / or Buyers through the Site in order to make an online card payment.
Token - the unique encrypted number associated with the Buyer's payment card after making an online payment, after the activation of the PaybyClick service and which can be used by the Buyer to authorize the Transactions through the PaybyClick service.
2. 2. CONTRACTUAL DOCUMENTS
2.1. By registering an Order on the Site, the Buyer agrees with the form of communication (by telephone or e-mail) through which the Seller carries out his commercial operations.
2.2. The notification received by the Buyer, after the execution of the Order has the role of information and does not represent the acceptance of the Order. This notification is made electronically (e-mail) or by telephone.
2.3. For justified reasons, the Seller reserves the right to change the quantity of the Goods and / or Services in the Order. If you change the quantity of Goods and / or Services in the Order you will notify the Buyer at the e-mail address or at the telephone number made available to the Seller when placing the Order and he will return the amount paid.
2.4. The contract is considered concluded between Seller and Buyer at the moment of receipt by the Buyer from the Seller, through the electronic post and / or SMS of the notification of shipment of the Order.
2.5. For the Orders to be delivered to the showrooms and delivery points Rom Cablu Srl. the prices and reservations of Goods and / or Services are valid 72 (seven hours) from the time the Order was registered by the Buyer.
2.6. The document and the information made available by the Seller on the Site shall be the basis of the Contract, in its completion being the guarantee certificate issued by the Seller or a supplier thereof for the Purchased Goods.
3. 3. ONLINE SALES POLICY
3.1. Access for the purpose of placing an Order is allowed to any User / Buyer.
For justified reasons Rom Cablu Srl. reserves the right to restrict the access of the User / Buyer in order to place an Order and / or to some of the accepted payment methods, if he considers that, based on the conduct or activity of the User / Buyer on the Site, his actions could prejudice in In any of these cases, the User / Buyer can contact the Customer Relations Department of Rom Cablu Srl., to be informed about the reasons that led to the application of the above measures.
3.2. The communication with the Seller can be done by direct interaction with him or by the addresses mentioned in the "contact" section of the Site. The seller has the freedom to manage the information received without having to provide justifications for it.
3.3 In the case of an unusually large volume of traffic coming from an Internet network, Rom Cablu Srl. reserves the right to require Users / Buyers to manually enter captcha validation codes, in order to protect the information within the Site.
3.4. Rom Cablu Srl. may publish on the Site information about Goods and / or Services and / or promotions practiced by it or by any other third party with whom Rom Cablu Srl. has concluded partnership contracts, within a certain period of time and within the limit of the available stock.
3.5. All tariffs for Goods and / or Services presented on the Site are expressed in RON (RON) and include T.V.A
3.6. Under the conditions provided by law, the price of Electronic Goods displayed on the Site includes the green stamp fee. In case the User / Buyer requests details regarding the exact amount added to the price of the Good, he will contact the Customer Relations Department Rom Cablu Srl.
3.7. In the case of online payments the Seller is not / cannot be held responsible for any additional costs incurred by the Buyer, including but not limited to currency conversion commissions applied by the issuing bank of its card, in case the currency of its issuance differs from RON. Responsibility for this action is borne only by the Buyer.
3.8 All information used to describe the Goods and / or Services available on the Site (static / dynamic images / multimedia presentations / etc.) is not a contractual obligation of the Seller, these being used exclusively for presentation purposes.
3.9. After 14 (fourteen) days from the purchase of a good or service, the Buyer will be required to submit a Review related to the purchased Good or Service. The request will be sent to the email address entered by the Buyer in the Account. In this way, the Buyer contributes to informing other potential Users / Customers / Buyers on the Site and is actively involved in the development of new Services and in the most complete details of the characteristics of the Goods.
4. 4. ASSIGNMENT AND SUB-CONTRACTING
4.1. The Seller may assign and / or subcontract a third party for Services related to the order's honor, with the information of the Buyer, without his consent being necessary. The Seller will always be responsible to the Buyer for all contractual obligations.
5. 5. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHT
5.1. The content, as defined in the preamble, including but not limited to logos, stylized representations, commercial symbols, static images, dynamic images, text and / or multimedia content presented on the Site, are the exclusive property of Rom Cablu Srl., to him being reserved all the rights obtained in this sense directly or indirectly (through licenses of use and / or publication).
5.2. Customer / Buyer / User is not allowed to copy, distribute, publish, transfer to third parties, modify and / or otherwise alter, use, link to, display, include any Content in any context other than the original one intended by Rom Cablu Srl. , the inclusion of any Content outside the Site, the removal of the logos signifying the copyright of Rom Cablu Srl. on the Content as well as participating in the transfer, sale, distribution of materials made through reproduction
6. 6. ORDER
6.1. The Customer / Buyer can place Orders on the Site, by adding the desired Goods and / or Services in the shopping cart, following the completion of the Order by making a payment through one of the expressly indicated modalities. Once added to the shopping cart, a Good and / or a Service is available for purchase as long as there is stock available for it. Adding a good / service to the shopping cart, without the completion of the order, does not entail the registration of an order, implicitly neither the automatic reservation of the good / service.
6.2. By completing the Order the Buyer agrees that all the data provided by it, necessary for the purchase process, are correct, complete and true at the date of placing the Order.
6.3. By completing the Order, the Buyer agrees that the Seller may contact him, by any means available / agreed by the Seller, in any situation in which it is necessary to contact the Buyer.
6.4. The Seller may cancel the Order made by the Buyer, following a prior notification addressed to the Buyer, without any subsequent obligation of either party to the other or without any party being able to claim the other damages in the following cases:
6.4.1. failure by the issuing bank to accept the Buyer's card, the transaction, in the case of online payment;
6.4.2. invalidation of the transaction by the card processor approved by Rom Cablu Srl., in case of online payment;
6.4.3. the data provided by the Customer / Buyer, on the Site are incomplete and / or incorrect;
6.5. The buyer has the right to withdraw from the Contract, respectively to return a Good or to give up a Service, within 14 calendar days, without invoking any reason and without incurring costs other than delivery. Thus, according to the GEO no 34/2014, the period of return of a Good or a renunciation of a Service expires within 14 days from:
• - the day on which the Buyer enters into the physical possession of the last Good - if the Buyer orders in a single order multiple products that will be delivered separately
• - the day the Buyer enters into the physical possession of the last Good or the last piece - in case of delivery of a product consisting of several lots or pieces
6.6. If the Buyer decides to withdraw from the Contract, he / she will be able to complete online the return form which can be found at the address http: //www.Rom Cablu Srl..ro / info / form / return.
6.7. In case the Client / Buyer requests the withdrawal from the Contract within the legal term of withdrawal from the contract, he must also return any gifts that accompanied the respective product. In the event that the Order is paid, the Seller will reimburse the amount within a maximum of 14 (fourteen) days from the date the Seller informed the Buyer about his decision to withdraw from the Contract. The amount will be returned as follows:
6.7.1. for Orders paid by bank card -> by refund in the account from which the payment was made or by generating a voucher with the value of the returned product;
6.7.2. for Orders paid with Op / refund / iTransfer / -> by bank transfer or by generating a voucher with the value of the returned product;
6.7.3. for Orders paid with cash in the showroom -> by refunding cash in the showroom, by refunding the value of the product in the bank account sent by the customer or by generating a voucher with the value of the returned product.
6.7.4. for Orders paid by consumer credit -> cancellation / recalculation of contract rates.
6.8. The seller will be able to postpone the repayment of the amount until the receipt of the Goods sold or until the receipt of a proof that they were sent, if he did not offer to recover the Goods himself (will take the most recent date).
6.9. If the good is returned in a state in which it can no longer be sold as new (open packaging, missing accessories, the good is damaged), we reserve the right to request a fee for the return of the good at the initial stage, as the case may be, or for to cover the price difference resulting from the sale of the product as sealed or, at the Buyer's request, we will resend the Goods, the delivery costs being borne by the Buyer.
Decrease the value of the returned Goods
Because, in the case of distance sales, the Buyer has no possibility to check the Goods before the conclusion of the contract, he has the right to withdraw from the contract. For the same reason, the Buyer is allowed to test and verify the Goods he has purchased to the extent necessary to establish the nature, characteristics and operation of the Goods.
In order to determine the nature, characteristics and operation of the Goods, the Buyer must manipulate and inspect them in the same manner as they would be allowed to do in a real physical store. For example: The buyer only has to try on an article of clothing, not to wear it on various occasions.
The buyer is only responsible for diminishing the value of the Goods resulting from manipulations other than those necessary to determine the nature, qualities and functioning of the Goods.
In case the Buyer exercises his right of withdrawal after using the Goods to an extent that exceeds the limit necessary to establish their nature, characteristics and mode of operation, the Buyer is responsible for the eventual diminution of the value of the Goods.
The accessories (user manuals, CDs, cables, etc.) in the box of the Good as well as its original packaging are an integral part of the Good. As a result, the Buyer has the obligation when exercising his right of withdrawal from the contract to return it the original undamaged packaging, protected by wrapping with foil for stretch plastic packaging or packaged in a cardboard box (without labels attached to it, without cuts, breaks etc.) .) and with all its accessories.
Returned goods with traces of wear (stains, scratches, bends, cracks, blows, etc.) will only be accepted after returning them to compliance, involving the costs of cleaning, cosmetizing, repairing, replacing any damaged parts and bringing them to a commercial form. for sale as Reconditioned / Resealed product. The final value is determined according to the value of the parts to be replaced and the repair work or the difference between the initial value of the new product and the resale value of the used product.
Any diminution of the value of the Goods resulting from their handling other than those necessary to determine the nature, qualities and functioning of the Goods is the responsibility of the Buyer. For the sake of clarity, from the total price of the returned good, the Seller will retain a sum of money representing the diminution of the value of the Good in the proportion of 5% -50% of the initial value of the Good, as the case may be. The amount of the deduction fee will be communicated to the Buyer upon receipt of the returned Goods.
6.10. In the event that a Goods and / or Service ordered by the Buyer cannot be delivered by the Seller, the latter will inform the Client / Buyer about this fact and will return to the Buyer's account the value of the Good and / or the Service, within maximum 7 (seven) days from the date on which the Seller became aware of this fact or from the date on which the Buyer expressly expressed the intention to terminate the Contract.
6.11. The availability of a Good will be displayed on the Site as follows:
• “in stock” - we have more than 3 pieces in stock Rom Cablu Srl.
• “limited stock” - we have less than 3 pieces in Rom Cablu Srl stock.
• “in supplier stock” - The good is not available in Rom Cablu Srl stock. If you register an Order for a Good that is entitled “in supplier stock”, one of our sales consultants will contact you as soon as possible to communicate the availability of the Good.
• “to order” - The good is not available in Rom Cablu Srl stock. and for the moment we have no information on its availability in the supplier's stock. But, if you register an Order for a Good that has the right to "order", one of our sales consultants will check the availability of the product in the supplier's stock and will contact you to let you know the availability of the Good.
• “pre-order” - The good is not available in Rom Cablu Srl stock. nor in the supplier's stock. But, if you register an order for a good that has the right to "pre-order", one of our sales consultants will check the supply term of the supplier and will contact you to let you know the availability of the good.
• “Out of stock” - The good is no longer available in Rom Cablu Srl stock.
• “currently unavailable” - at the moment we cannot procure the Good because it is not in the supplier's stock.
7. 7. GOODS / SERVICES FOR WHICH THE RIGHT OF WITHDRAWAL IS NOT INSURED
7.1. The following are exempted from the right of withdrawal from the Contract:
7.1. The following are exempted from the right of withdrawal from the Contract:
- the supply of Goods made according to the specifications presented by the Buyer or clearly personalized;
8. 8. CONFIDENTIALITY
8.1. Rom Cablu Srl. will keep the confidentiality of information of any kind you provide. The disclosure of the information provided may be made only under the conditions mentioned in this Document.
8.2. No public statement, promotion, press release or any other means of disclosure to third parties will be made by the Buyer / Customer regarding the Order / Contract without the Seller's prior written consent.
8.3. By transmitting information or materials through this site, you give the Seller unrestricted and irrevocable access to them, the right to use, reproduce, display, modify, transmit and distribute these materials or information. You also agree that the Seller may freely use, in his own interest, such information, ideas, concepts, know-how or techniques that you have sent to us through the Site. Rom Cablu Srl. will not be subject to obligations regarding the confidentiality of the information sent, if the legislation in force does not provide other specifications in this regard.
9. 9. COMMERCIAL COMMUNICATIONS
9.1. The Buyer / User / Customer may at any time change their option regarding the agreement given to the Seller for Commercial Communications containing general and thematic information including information on offers or promotions, as follows:
9.1.2. by changing the settings in the Account in the "My Subscriptions" section;
9.1.3. by accessing the unsubscribe link displayed in the Commercial Communications received from the Seller; or
9.1.4. by contacting the Seller.
9.2. By adding Goods or Services in the Account section:
"My Cart", the Seller will send to the Buyer / User Commercial Communications regarding:
• - when changing the price of the Goods or Services added in the "My Cart" section,
• - to recommendations of Goods or Services similar to those added in the "My Cart" section,
• - the existence of Goods or Services in the "My Cart" section, and
• - stock availability Goods or Services added in the "My Cart" section.
“Favorites”, the Seller will send to the Buyer / User Commercial Communications regarding:
• - when changing the price of the Goods or Services added in the “Favorites” section,
• - to recommendations of Goods or Services similar to those added in the “Favorites” section, and
• - stock availability or added Goods Services in the "Favorites" section.
9.3. Following the purchase of a Good or Service, the Seller will send to the Buyer / User Commercial Communications regarding:
• - Suggestions of Recommended Goods or Services to be used in conjunction with the purchased Good or Service.
9.4. The customer / user can unsubscribe, at any time, from the Commercial Communications mentioned in point 9.3. above by accessing the unsubscribe link displayed in the commercial messages received from Rom Cablu Srl. or by contacting Rom Cablu Srl. In this regard.
9.5. Also, to improve the offer of Goods and Services and the buying experience, we will use your data for conducting market research and opinion polls. The information obtained from these market research and opinion polls will not be used for advertising purposes but only in the ones mentioned above. Your answers to market research and opinion polls will not be associated with your identity or transmitted to third parties and will not be published. You can object to the use of data for market research and opinion polls at any time, by accessing the unsubscribe link displayed in the message or by contacting Rom Cablu Srl.
10. 10. BILLING - PAYMENT
10.1. The prices of Goods and Services displayed on the website www.rom-cablu.ro include T.V.A. according to law.
10.2. The price, the payment method and the payment term are specified in each Order. The Seller will issue to the Buyer an invoice for the Goods and Services delivered, the Buyer's obligation being to provide all the information necessary to issue the invoice according to the legislation in force.
10.3. The Seller will send to the Buyer the invoice for the Order containing Goods and / or Services sold by Rom Cablu Srl. and for any other payments related to the Order, exclusively in electronic format, by adding the invoice in the Buyer's Account or by electronic mail, to the e-mail address mentioned by the Buyer in his Account.
10.4. For a correct communication of the invoice for the Order, the Buyer has the obligation to update whenever the data of his Account is the case and to access the information and documents related to each Order, existing in the Account.
10.5. Through this method of communication the Buyer, accessing his Account, will keep an account of the invoices issued by Rom Cablu Srl., Being able to save them and archive them at any time and in any way he wishes.
10.6. By sending the Order, the Buyer expresses his agreement to receive the invoices in electronic format by adding them by Rom Cablu Srl. in the Account or through the electronic mail, to the e-mail address mentioned in his Account.
10.7. If this information is unavailable for more than 48 (forty-six) hours in the Account, please notify us by email: email@example.com.
11. 11. DELIVERY OF GOODS
11.1. Conditions of delivery of Goods and Services sold by Rom Cablu Srl. You can find them in the Delivery section.
11.2. The seller will ensure the proper packaging of the Goods and will ensure the transmission of the accompanying documents.
11.3. The seller will only deliver the Goods and Services on the Romanian territory.
12. 12. WARRANTIES
12.1. All Goods sold by Rom Cablu Srl. benefit from guarantee conditions in accordance with the legislation in force and the commercial policies of the producers. The goods are), in the original packaging and come from sources authorized by each manufacturer.
12.2. In the case of the Goods sold and delivered by Rom Cablu Srl., The guarantee certificates are either issued directly by the manufacturer, if it has a national service network, or are issued by Rom Cablu Srl
12.4. For the Goods in the Order that benefit from a guarantee based on the guarantee certificates issued by Rom Cablu Srl .., Rom Cablu Srl. will transmit to the Buyer these guarantee certificates in electronic format, by adding the guarantee certificate related to the Good in the Buyer's Account or by electronic mail, to the e-mail address mentioned by the Buyer in the Account or in physical format, on paper once the goods are delivered.
12.5. For a correct communication of the guarantee certificate related to the Ordered Goods, the Buyer has the obligation to update whenever the data of his Account is appropriate and to access the information and documents related to each Order, existing in the Account.
By this means of communication the Buyer, accessing his Account from www.rom-cablu.ro, will keep a record of the guarantee certificates issued by Rom Cablu Srl., Being able to save them and archive them at any time and at any time. way you want it.
If this information is unavailable for 48 (forty-six) hours in the customer account, please notify us on this email address: firstname.lastname@example.org.
12.6. In the case of the guarantee certificates issued by the manufacturers, the defective goods declared during the warranty period must be presented directly to the nearest service center mentioned in the certificate. This manufacturer-authorized center will assume the full responsibility for the warranty settlement.
The lack of the guarantee certificate of the Good must be reported in maximum 48 (forty-six) hours from the receipt of the Good at email@example.com. Any subsequent referral will not be considered.
13. 13. TRANSFER OF PROPERTY OF GOODS
13.1. The ownership of the Goods will be transferred upon delivery, after the payment made by the Buyer at the location indicated in the Order (meaning by delivery - the signature of receipt of the transport document provided by the courier or the signature of receipt on the tax invoice in case of deliveries made by the Seller's personnel) .
14. 14. RESPONSIBILITY
14.4. The Seller reserves the right to periodically update and modify the Terms and Conditions of the Site to reflect any changes in the mode and conditions of operation of the Site or any changes in the legal requirements. The document is opposable to the Customers / Users / Buyers from the moment of posting on the Site. In the case of any such changes, we will display on the Site the modified version of the Document, which is why you should periodically check the contents of this Document.
15. WRITING REVIEWS, COMMENTS, QUESTIONS AND ANSWERS
15.1. Writing Reviews, Comments, Questions and Answers can be done, by the Users / Customers / Buyers, in the sections "Questions and answers of the clients" and "Reviews". The information provided can be both positive and negative, and will refer to the characteristics and the use of a product or service.
15.2. When registering a specific Review / Comment / Question / Answer on the Site, Users / Customers / Buyers grant the Seller a non-exclusive, perpetual, irrevocable, unlimited territorial license and give the Seller the right to use, reproduce, modify, adapt, publish, translate, distribute and display this content.
15.3. Each User / Customer / Buyer, at the time of registering the Review / Comment / Question / Answer in the mentioned sections, undertakes to respect the following rules:
- to make references only to the characteristics and / or the use of a particular product or service, avoiding information related to aspects that can be changed (price or promotional offers) or information related to the way the Order is carried out;
- Use only Romanian language. Words or expressions which, although not considered to be Romanian, are widely used in all media related to the respective domain (eg mouse, notebook, plug and play);
- to use an appropriate, non-offensive language, without terms that may offend or affect any other User / Customer / Buyer;
- to ensure the correct framing of the content posted on the Site as follows: any Question will be posted in the section "Questions and answers of the clients", and any Review will be inscribed in the section "Reviews";
- to ensure that the information entered by them is realistic, correct, misleading and in accordance with the applicable laws, thus respecting the rights of other parties, copyright, trademark, license or other property rights, advertising or privacy;
- use this facility only to communicate or obtain additional details regarding a particular product or service on the Site without referring to other companies that promote the sale and purchase of products or services;
- not to provide or request, in any way and in any measure, personal data (contact details, information about the address of delivery or address, telephone numbers, email addresses, names and / or first names, etc.) or any other other information that may cause the disclosure of this personal data;
- not to enter information and / or details about URLs (links) from other commercial sites that carry out the same commercial activity as the Seller;
- not to attempt the fraud of the services provided by the Seller or to write Reviews / Comments / Questions / Answers that contain advertising material;
- not to use the Review / Comment / Question / Answer as a means of communication with the Seller, in this respect the contact details of the Seller registered on the Site will be used.
15.4. In addition to a critical realistic evaluation, when a Review is submitted, the User / Customer / Buyer will also add a Rating relevant to the related product or service. The reviews, together with their corresponding ratings, will influence the overall rating of the product or service, a number that appears in parentheses next to their title. Thus, a Review with a high Rating leads to an increase in the General Rating, and a Review accompanied by a Low Rating leads to a decrease in the General Rating.
Users / Customers / Buyers who subscribe to Reviews that attach photo or video files will follow the following rules:
- uploaded files will contain images and / or videos that refer to the product or service for which the Review is written, ensuring that the uploaded files respect the copyright;
- uploaded files will not contain violence, adult content, licentious language or other content that offends a person / group based on race or ethnic origin, religion, disability, sex, age, veteran status, sexual or political orientation;
- uploaded files will not contain information related to other persons;
- uploaded files will not contain URLs or watermarks to sites that carry out the same commercial activity as the Seller.
15.5. When a Review / Comment / Question or Answer is reported by a User / Customer / Buyer as having inappropriate content, from a strictly subjective perspective, this content is carefully examined by the Seller to determine if it violates Site Terms and Conditions . The texts, photos or videos you enter are removed from the Site only after being examined by the Seller.
15.6. In the event that the Seller finds a violation of the Terms and Conditions repeatedly, he reserves the right to suspend the possibility of the User / Client / Buyer to enter Reviews / Comments / Questions or Answers in the sections "Questions and answers of the clients" and " Reviews ".
For notifications or complaints related to the Good and / or the Service purchased, Buyers have available the form of notifications within the Site: http: //info.Rom Cablu Srl..ro / complaints-notifications. The maximum term for resolving complaints or notifications is 30 calendar days from their receipt.
16. 16. PROCESSING OF PERSONAL DATA
17.1. See the Cookies Policy, which is part of this Document.
18. 18. FORCE MAJOR
18.1. Neither party shall be liable for non-performance of its contractual obligations, if such failure to timely and / or properly, fully or partially is due to a force majeure event. The major force is the unpredictable event, beyond the control of the parties and that cannot be avoided.
18.2. If, within 15 (fifteen) days from the date of its occurrence, the respective event does not cease, each party shall have the right to notify the other party of the full termination of the contract without any of them being able to claim the other other damages.
19. 19. APPLICABLE LAW - JURISDICTION
19.1. This contract is subject to Romanian law. Any disputes between Seller and Users / Buyers will be resolved amicably or, if this is not possible, the disputes will be settled by the competent Romanian courts in Valenii de Munte, Prahova
20. 20. WEEK INFORMATION
20.1. Waste electrical and electronic equipment (WEEE) may contain hazardous substances that have a negative impact on the environment and human health if not collected separately.
Considering the provisions of GEO 195/2005 - regarding the protection of the environment and O.U.G. 5/2015 regarding the waste of electrical and electronic equipment, the clients will consider the following:
20.1.1. buyers have the obligation not to dispose of waste electrical and electronic equipment (WEEE) as unsorted municipal waste and to collect these WEEE separately;
20.1.2. the collection of these wastes (WEEE) will be done through the public service for collecting WEEE, directly by Rom Cablu Srl. and through collection centers organized by economic operators authorized to collect WEEE;
20.1.3. customers can deliver WEEE for free at the collection points specified at the time of purchase of a new product in the same category; thus, Rom Cablu Srl. apply the policy of collecting WEEE in the system of taking over the equipment one by one, according to the legislation in force, if the delivered equipment is equivalent and has fulfilled the same functions as the newly supplied equipment; clients Rom Cablu Srl. I can teach WEEE equivalent to all Rom Cablu Srl Showrooms;
20.1.4. Rom Cablu Srl. ensures the collection, during the work program, from the end users, free of charge, without their obligation to buy EEE of equivalent type, of WEEE of very small dimensions in the following Showrooms Rom Cablu Srl. located at:
• - Valenii de Munte Str.Berevoiesti, Nr.77-79 Prahova 106400, Romania;
20.2. The symbol that indicates that the electrical and electronic equipment is subject to a separate collection is a wheeled wheel barrel with a cross, as in the image attached.
See here WEEE symbol
20.3. This icon indicates that WEEE should not be mixed with household waste and that they are subject to separate collection.